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Thursday, May 29, 2014

Client Profile: Abel & Wright

Safe Shield is only as successful as the clientele we support. And, fortunately for everyone involved, we work with some of the hardest working, most innovative people around.

Today, we talk a little with Amy Marquard, Founder/ President of Abel & Wright, LLC. This brand-new St. Cloud-based agency works to reclaim debt on a business-to-business basis.

Marquard is still settling into her new adventure, but she definitely has a strong idea of what she wants and where she’s heading professionally - but we’ll let her explain it all herself.

Q: So, what does Abel & Wright do?

A: Abel & Wright collects B2B debt while protecting your brand with respect and integrity. We believe companies should be paid on-time and in-full. It’s only right. And we’ll tell that to your customers in the very nicest possible way.

Q: How long have you been in business?

A: We formed on April 5, 2014.

Q: Why did you decide to go into business for yourself?

A: Well, I've always had a desire to build a strong brand and I feel lucky to have the opportunity at the same time that my experience, education and vision are so well-aligned. Business owners are telling me that, while they are profitable, their slow-paying customers cause them to struggle with cash flow. I love that I can provide a very necessary and valuable service in my hometown, with collection strategies focused on customer retention (working under their company name or mine).

Q: What is the most rewarding part of owning your own business?

A: Doing what I love  - passion motivates me. I hear really painful stories from business owners, detailing the hard work, time and money invested to build solid customer relationships - and then the disappointment and repercussions of having to chase money owed to them. It all really tugs at me. But their customers have struggles, too, so building rapport and collaborating on both ends is very necessary. Truly, what could be better than delivering cash to customers whose hope had been lost? I have the best job in the world.

Q:  Have you faced any challenges with being your own boss? Has Safe Shield made this easier?

A: Some people warned that being my own boss can be lonely and/or stressful. I know I'm in the early stages, but I really haven't found that to be true. Yes, there have been challenges and setbacks, but each presented an opportunity to build my professional network. Safe Shield LLC is a big part of that team and I rely on them to do what they do best.

Q: At what point in your business journey did you start using Safe Shield? What has been helpful about this?

A: I used Safe Shield, LLC to form my entity, so they were one of my first business partners. Using their service allowed me to really relax about something as important as how the company will be formed - and then focus my energy on improved cash flow for my customers. While I originally thought I could just form the LLC on my own, the large stack of documents Safe Shield LLC produced was proof that I would have had no idea what I was doing. I also like supporting local businesses and was happy to have been referred to them.

Q: What plans do you see in the future?

A: I love the idea that, with controlled growth, I will be able to create highly-skilled jobs for the St. Cloud area while solving real cash flow problems for businesses. The St. Cloud area business community has truly embraced Abel & Wright and the future excites me!

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